Tenant faqs

Q. Do I have to be in full time employment?
A. Yes, unless agreed with the Landlord. If you are accepted and are not in full time employment you will need a Guarantor.

Q. Do I need ID when I apply for a property?
A. We require either a passport or driving licence containing a clear photograph.

Q. How old do I have to be to rent a property from PPM Rentals?
A. Our minimum age requirement is 21, however a guarantor will be required up to the age of 25.

Q. What is the minimum contract term?
A. Our minimum contract is 6 months.

Q. Can I have pets?
A. We do not allow pets in our properties, except guide dogs, unless the Landlord agrees to allow them.

Q. If I break something in the property, who replaces or repairs the item?
A. You should have tenants contents insurance that extends to the landlords fixtures, fittings and equipment, failure to have this insurance in place will result in you paying for repair or replacement of the damaged item.

Q. Can I sublet the property?
A. By subletting the property you will be in breach of the tenancy agreement.

Q. When my contract has expired, do I have to renew for another fixed period?
A. After your initial fixed term has expired, you have a choice of either signing for a further fixed term or going onto a periodic tenancy dependant on the decision of the landlord.

Q. Who is responsible for the utility bills and council tax at the property?
A. The tenant is responsible for all utilities and council tax from the day of check in.

Q. Who holds my security deposit?
A. When we take your deposit for the property, the money is transferred to the DPS Scheme. You will receive a letter from the DPS within two weeks along with your deposit ID reference. This reference number should be kept safe, as without it we cannot recover your deposit and you will have to apply for a new ID reference number which will delay the return of your deposit.

Q. How is my rent collected?
A. Your rent is paid monthly to us by standing order.

Q. What notice period do I have to give once my contract has expired.?
A. Providing you are not in any fixed term, one months notice has to be given from the same date in the month when you checked into the property. If however you are in a fixed term, the notice is to be given on the last month of that fixed term.